Since 2003, Upshift Global has provided practical, easily administered, valid and predictive tools that enable employers and workforce professionals to measure, develop and document the essential/soft skills required for work readiness and workplace effectiveness for a wide range of jobs. Over 5,00,000 people have been assessed by this employer-validated technology.Work readiness - for jobs at any level - is a three-legged stool whose legs are Academic, Technical/Career and Soft Skills. Soft or interpersonal skills are increasingly important to workforce developers because employers want to know - before hiring - what kind of worker someone will be; and, post-employment, where should further development be focused.
Our tools enable organizations to:
Please click on links below and learn how these tools can assist your organization. and those you serve. Please contact us if you would like to test-drive and experience soft skills assessment technology.
Supervisory Skills (SMP) with Demo
Workforce Readiness Skills (WRS) with Demo
Managerial Skills (SMS)Managerial Skills (SMS) is an industry-validated and video-delivered soft skills assessment program. SMS measures the competencies required by employers of first-line leaders and managers in an office environment. The program identifies both the current competencies and the developmental needs of individuals. When skill development is suggested, strategies are identified to support the attainment of those skills. Because of its validity, SMS is used in support of hiring and promotion decisions. SMS measures the following broad skill sets:
The Competencies Measured by SMS and a process to determine which competencies are of greatest importance to local employers appear here. How this process enables workforce professionals to better serve employers is outlined here.
Developing SMS Soft Skills
SMS Content Information SMS contains about 95 minutes of video during which the viewer responds to 32 work-related questions. DVD and VHS versions of the program are available.
What is the Value of Video-based Assessment?
For welfare, workforce, TANF and employment/training service professionals
Applications Within (Public or Private Sector) Organizations Video-based assessment is equally useful in measuring the skills and abilities of job applicants and incumbents. A typical feedback report produces the following information about each assessed individual:
Is your organization/community ready for soft skills assessment and development? There are several activities that will enable you to determine "readiness;" they are described here.
Administering Video-based Assessment Assessment can be administered anywhere a DVD can be shown; some programs are also available over the Internet using 'flash-video.' The time required to administer a program varies from 30 to 90 minutes, depending on the specific assessment program being used. Below is the step-by-step process:
Click here to review a flow-chart describing how AccuVision works.
The assessment can be administered by virtually anyone within an organization. Proficiency with testing or computers is not required.
Accuracy and Legal Concerns Video assessments can be used fairly with all groups in a diverse workforce, with no disparate impact. Each video assessment program has been statistically validated prior to its introduction to the marketplace. Personnel from a variety of organizations have been assessed and their results compared with actual on-the-job performance. This provides a statistical measure of how accurately the system assesses job performance. Each assessment program has proven to be four to five times more predictive of job performance than the typical job interview. Equal Employment Opportunity Commission (EEOC) considerations are taken into account in the validation of the video assessments. Each assessment program predicts the performance of various subgroups equally well (i.e., females, males, blacks, whites, older workers, etc.), which complies with guidelines set by the EEOC. Our assessment programs are consistent with the requirements of the Americans with Disabilities Act (ADA) and the EEOC (The Civil Rights Act of 1991).
Orientation Demo for Entry-Level Programs
A typical orientation demo of soft skills assessment for entry-level programs appears below.
This introduction is taken from the Workforce Readiness Skills program, which measures the soft skills required of entry-level jobs.
A Typical Orientation with Demo
A typical orientation demo to soft skills assessment for higher-level programs appears below.
Customer Service Demo